Last Updated: March 15, 2026

At Tourfic Services, operated by Pixelfic Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, request a quote, purchase a service, or otherwise interact with us.

By using this website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use this website or submit your information through it.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Company or business name
  • Website URL
  • Project details and service requirements
  • Billing or payment-related details
  • Any other information you choose to submit through forms, emails, or direct communication

1.2 Information Collected Automatically

When you browse our website, we may automatically collect certain technical and usage information, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent on the website
  • Referring website or traffic source
  • General location information based on IP address

1.3 Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, analyze traffic, remember preferences, and support marketing efforts.

2. How We Use Your Information

We may use your information for purposes including:

  • Providing quotes, services, and support
  • Communicating with you about your inquiries or projects
  • Managing payments, invoices, and transactions
  • Improving our website, services, and user experience
  • Analyzing website traffic and visitor behavior
  • Sending service-related notices and updates
  • Sending marketing communications where permitted by law
  • Protecting our business, systems, and website from misuse, fraud, or security threats
  • Complying with legal, tax, and regulatory obligations

3. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following legal grounds:

  • Your consent
  • The performance of a contract or steps taken before entering into a contract
  • Our legitimate business interests
  • Compliance with legal obligations

4. How We Share Information

We do not sell your personal information. We may share your information only as reasonably necessary with:

  • Hosting providers and technical service providers
  • Payment processors
  • Email and communication platforms
  • Analytics and tracking providers
  • Contractors, employees, or service partners involved in delivering our services
  • Legal, regulatory, or government authorities when required by law

4.1 Third-Party Services

Our website or services may rely on third-party tools, platforms, plugins, payment gateways, or integrations. These third parties may collect, process, or store data according to their own privacy policies. We encourage you to review their policies separately.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes outlined in this Privacy Policy, including fulfilling contractual obligations, maintaining records, resolving disputes, enforcing agreements, and complying with legal or tax requirements.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed or stored in jurisdictions outside your province, territory, or country, including where our service providers operate. By using our website or services, you understand that your information may be transferred to and processed in other jurisdictions subject to applicable laws.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal and contractual limitations
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing activities where permitted by law
  • Unsubscribe from marketing communications at any time

8.1 Marketing Communications

If you no longer wish to receive promotional emails from us, you may unsubscribe using the link in the email or contact us directly. Please note that we may still send non-promotional communications related to active projects, transactions, or service updates.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. External Links

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. Accessing those websites is at your own discretion and subject to their own policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website or our services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us through our website contact form or official business communication channels.

13. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada.

14. Important Note

This Privacy Policy is provided as a general business policy for informational purposes and should not be considered legal advice. For legal compliance specific to your business operations, industry, or jurisdiction, we recommend consulting a qualified legal professional.